I notified the company, they sent me forms to fill out.
On an additional note my furniture was also damaged. But the military insured my belongings, just not my home.
I am active duty military and was unable to be there for delivery. So my elderly father, who struggles to move around to begin with, did me a solid and showed up to accept delivery.
Great service. Timely, cooperative, and worked hard. Highly recommend.
Now the company is telling me they are not responsible for any damage as the movers were not notified at the time of delivery. Our other movers which brought the majority of the household went out of the way to make sure no damage came to our new home, they put down mats everywhere and even took off their shoes before going on the carpet. These movers did no such thing and they refuse to do anything for us.
When the movers "finished", nothing was assembled as they were paid to do, they simply left.
Moving is a very stressful venture. I cannot imagine moving all we did without professional movers. Armstrong was great. All of my items made it safe and sound and they held the timelines they stated. The packers/movers were great. I would use them again for sure.
After I arrived home I noticed my brand new hardwood floors were severely damaged in the master bedroom.
Active duty severe damage to property in the thousands of dollars. Failed to pack everything and left their packing trash everywhere. Offered me a couple of hundred $'s out of the thousands in damage and time. Cheats and cons, I have no idea why these people keep being contracted to do our moves. These pictures are just the tip of the iceberg. Their uncouth movers attempted to skate out until I called them on the damage.
I refer without hesitation to Stephanie Parham at Armstrong Relocation knowing she will go above and beyond to take care of my residents. I have worked at three Senior Living Communities and helped move more than 100 residents from their homes, apartments or other communities. My residents go out of their way to thank me for referring them to Stephanie at Armstrong. Call Stephanie! You won't be sorry.
Armstrong Relocation Chattanooga is a US Moving Company based in Ooltewah, Tennessee. Armstrong Relocation Chattanooga is located at 6059 Relocation Way, Ooltewah, TN 37363, USA.
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